Warranty Policy

Short Block Technologies, Inc

Limited Warranty Effective January 1, 2008

Warranty

The written warranties provided hereunder are in lieu of all other warranties, expressed or implied, including all warranties of merchantability and warranties of fitness for a particular purpose. SBT shall not be liable to the user or buyer for any incidental, consequential, or special damages of any type. The exclusive remedy of the user or buyer and the limit of the liability or SBT, for all losses, damages, or injuries from the use of SBT parts, products or repairs (including claims based upon contract negligence, strict liability, or tort) shall be the replacement or repair remedies specified under the written warranties set forth herein below. These terms are an essential part of the bargain between the parties based upon the price of sale negotiated herein.

SBT warrants its standard remanufactured long blocks and new long blocks and short blocks for a period of one (1) year from the date of the original purchase against any failure that would require replacement. Premium two (2) year warranties are available for additional cost – all other conditions apply. SBT's obligations hereunder are limited to the repair or replacement of the engine. The foregoing are the Buyer's exclusive remedies. The terms of the limited warranty are expressed on SBT's standard invoice and the terms are incorporated herein.

All warranty claims must be furnished to SBT, in writing, within a period of fourteen (14) days from Buyer's discovery of any defect or problem covered herein or must be reported to SBT, via telephone, with the issuance of a specific RGA number. Telephonic notice shall not be effective unless an authorization number is issued by SBT. From the date of notice to SBT, the Buyer must return the defective unit within thirty (30) days to SBT postage prepaid otherwise, all warranties hereunder are null and void. SBT assumes no liability for product returned to the factory without prior written approval. An approved warranty must arrive at SBT, properly marked with the SBT issued RGA number on the box and on any paperwork enclosed. The product must arrive including only the original parts supplied by SBT with the original purchase. SBT is not responsible for any extra parts left on your engine or crankshaft. Any parts left on your warranty will be discarded by SBT.

SBT assumes no liability for labor charges or damage to other components or assemblies resulting from failure of the long block or short block. This warranty does not apply to an engine which been subject to modification or has been disassembled, including, but not limited to, removal of the head. Any warranty work performed by SBT does not extend the original warranty period of either one (1) year from the date of original purchase. The express written warranties set forth herein constitute the only warranties made by SBT in connection with this transaction. As noted herein below, all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose, are expressly disclaimed. All limited warranties specified herein are conditioned upon Buyer's immediate notice to SBT of the alleged fault or defect. This warranty does not apply to personal watercraft (PWC) used for rental or commercial purposes. SBT offers no warranty for PWC's used for rental or commercial purposes. Your account must be current and in good standing before SBT will perform any warranty work.

In the event that a Buyer asserts any claim against SBT, under the aforementioned warranties or otherwise, and if said claims are not resolved through negotiations between the parties, then all such claims and disputes shall be subject to non-binding mediation in Pinellas County, Florida, as a condition precedent to Buyer's asserting any legal action against SBT. Said mediation shall be conducted by a certified mediator under the laws of the state of Florida, and each party shall be responsible for paying an equal share of all mediation costs.

This mandatory mediation shall be a condition precedent to the filing of any legal action or lawsuit. If said claims are not settled through mediation, all legal actions or lawsuits shall be brought exclusively in Pinellas County, Florida and the prevailing party shall be entitled to attorneys' fees and costs. The terms of this agreement shall be enforceable by any court of competent jurisdiction. Venue for the enforcement of this agreement or for the resolution of any dispute between Buyer and SBT shall be adjudicated in Pinellas County, Florida, and venue for all suits shall be fixed in Pinellas County, Florida.

Frequently Asked Warranty Questions

Am I responsible for roundtrip shipping?

You are responsible for shipping the claim to SBT. SBT pays for the return shipping on all claims in the continental US. All international customers are responsible for roundtrip shipping.

I don't have the original box. How do I package the engine?

You do not have to have the original box; a sturdy corrugated box will be fine. You are responsible for any damages in shipping so it is very important that the proper packing is used and insured for the cost of an O.E. replacement.

I didn't do the original installation. How do I know what parts should be returned?

Our engine is a shortblock with a head. All electronics, carburetion, exhaust, flywheels, etc. need to be removed. A complete description of the parts that should be sent in is available on the SBT Program Page.

Who should I use for shipping?

Any shipping company that utilizes a tracking system is recommended. When shipping an engine, it should be insured for the cost of an O.E. replacement.

Will someone notify me when my claim is received?

No, but with the tracking number you may contact the shipping company to find out if the package was delivered or when it is scheduled to be delivered.

How long until I receive a replacement?

Once the claim is received at SBT, lead time is determined by the backorder at the time of the return.

How do I find out the results of the analysis?

A copy of the analysis is shipped with the replacement.

Will someone call me when the replacement is shipping?

No, we do not call but if an email address is on file, the computer will automatically send a notification of shipment with the tracking number of the package.

Does the warranty start over with the replacement engine?

The replacement does not come with a new warranty. The warranty is based on the original sales date.

Can I purchase an extended warranty?

SBT does not sell extended warranties.

Core Returns

Core returns are required within two weeks of the date of delivery on any remanufactured SBT product. All cores, crankshafts or other exchange parts shipped to SBT become the property of SBT.

SBT charges round trip shipping and handling if a core is due and provides a return airbill with your purchase of any remanufactured product. Use the original packaging and the prepaid airbill for the return shipping of your old core, crankshaft or other exchange part to SBT.

• Receipt of an SBT remanufactured engine, crankshaft, cylinder set, rotary cover, counterbalance shaft or any other product designated by SBT as requiring to be returned as an exchange constitutes an agreement to return the old "core" product.
• Cores subject to return should be packaged in the SBT box that your remanufactured product arrives in. Damages resulting from improper packaging of cores or other exchange parts are the responsibility of the Buyer and may result in additional damage charges.
• The Buyer's Core must be in transit to SBT within two weeks after the receipt of your Remanufactured SBT product. If the SBT provided return airbill is not used, Buyer must notify SBT with a tracking number to confirm the return of the required core.
• All cores received must be of the same make and model of the parts purchased from SBT. All Cores must be received by SBT in a rebuildable condition. SBT reserves the right to charge the purchaser additional fees if the returned core meets any of the following conditions:
  • Cracked or damaged aluminum on cores, requiring replacement or additional processing before rebuilding can occur.
  • Missing Parts.
  • Aftermarket or Modified Parts.
  • Extensive damage that prohibits reasonable rebuilding.

In the event the core you are returning meets one of the above conditions, SBT will assess additional fees. Any charges assessed may be reversed with the receipt by SBT of replacement parts. If you would like an estimate of additional fees prior to returning your core, you can take digital photos of any damages on the core you are returning, and email them to: pictures@sbt.com

SBT will assess the pictures for any additional charges that may apply and reply to you within 24 hours. Please note, this is an initial assessment only and may change once the actual item is received and physically inspected at our facility.

• Each Engine Core NOT returned within the two week period will be charged a $100 per week nonrefundable late fee.
• Each Crankshaft core or other part NOT returned within the two week period will be charged a $25.00 per week nonrefundable late fee.
• Late fees assessed for cores, crankshafts or other exchange parts are due immediately, become a condition of your original purchase, and are subject to payment accordingly.
• SBT is not responsible for any extra parts left on your core. In the event that extra parts are received on your core return, SBT will assess additional labor charges to remove the items and discard them. Extra parts cannot be returned to you.

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New Product Returns

SBT's goal is customer satisfaction. If for some reason you are not satisfied with your purchase whether your order was processed on our "SBT ONLINE" store or ordered through one of our Customer Sales Associates, you may return your product for a refund up to 60 days after the date of shipment.

In the event that the product you would like to return has been used, partially installed, damaged or otherwise not subject to resale, please follow the Warranty Return procedure.

The following steps outline the procedure for requesting the return of a new product:

• Request a New Return Authorization number from SBT by calling: 1-727-443-0373
• Items being returned must be sent in a separate box and in the condition in which they were received.
• Open items will be accepted only if all originally shipped parts, components and packaging is returned unused.
• SBT will not accept for refund any item that has been installed, modified, treated or used.
• All returns are subject to a 10% restocking fee (20% for OEM Parts). Restocking fees will be deducted from your refund.
• Shipping charges are not refundable.
• All returns must be clearly marked on the outside of the package with the "New Return Authorization Number" issued by SBT. Returns without a return authorization number may be denied a refund. Send your package to:
  
  SBT Returns Department
  1401 N. Myrtle Avenue
  Clearwater, FL 33755
• Properly package your items in order to prevent damage in shipping. SBT is not responsible for any lost or damaged returned goods while in transit.
• It is recommended that you use an insured carrier with a reliable tracking system to return your merchandise. It is also recommended that you insure your contents for the replacement value of the goods. Please retain your tracking number until SBT has received your return or in the event of loss or damage to your return shipment.

Please allow 48 hours upon confirmation of receipt of returned goods for processing your return. Refunds will be generated and returned in the same manner in which the original payment was received and normally occur within 5-7 business days.

Damaged or defective items must be documented by our "Returns Department" prior to shipping back to SBT.

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Warranty Return

SBT offers a standard 1 year fault-free warranty on our remanufactured engines/crankshafts. The warranty period starts on the date of the original purchase.

The following procedure outlines our warranty process:

• All warranty claims can be submitted to SBT in writing, by telephone or online at warranty@sbt.com within a period of (14) days from the Buyer's discovery of any defect or problem covered herein.
• A warranty claim does not become effective until a Returned Goods Authorization Number (RGA) is issued by SBT's Warranty Department.
• Buyer has thirty (30) days to return the warranted goods to SBT. All warranted goods returned to SBT must be clearly marked on the outside of the package with the SBT issued RGA number and the shipment must arrive prepaid to SBT. In addition, include this RGA number on any correspondence or paperwork that may be inside the box you are returning. The product must arrive with only the original parts supplied by SBT on the original purchase. SBT is not responsible for any extra parts left on your returned goods. Parts left on any warranted product that are not part of the original invoiced sale will be discarded by SBT, may be subject to additional labor charges, and cannot be returned.
• SBT assumes no liability for installation or removal charges or damages to other components or assemblies resulting from failure of an SBT product.
• SBT will not accept for warranty any engine that has been modified or disassembled, including but not limited to the removal of the head.
• Any warranty work performed by SBT does not extend the original warranty period on either our 1 year or 2 year warranties.
• SBT does not offer any warranty on personal watercraft (PWC) used for RENTAL OR COMMERCIAL PURPOSES.
• SBT does not offer any warranty on personal watercraft (PWC) used for racing.
• Your account must be current and in good standing before SBT will perform any warranty work.

The expressed written warranties set forth herein constitutes the only warranties made by SBT in connection with your engine purchase. All other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose, are expressly disclaimed. All limited warranties specified herein are conditioned upon the Buyer's immediate notice to SBT of the alleged fault or defect.

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Engine Description

An SBT engine includes the crank case, crank shaft, cylinders and heads. All Sea-Doo's include the water jacket head covers. Polaris 700s and 1050s have the red cylinder caps, and the Sea-Doo 800s and 951s include remanufactured RAVE valve assemblies. The Yamaha 800, 1200 and 1300PV motors include Power Valve assemblies.

Cores

The core is your old engine. For sales within the US, SBT does not charge a core deposit up front, however all pricing is on an exchange basis assuming return of the core. The core must include all of the engine parts that were included in your new engine (including the nuts and bolts) and be returned to SBT within 14 days of receipt of new engine to avoid late fees. We do not accept aftermarket parts or ported cylinders/cases.

International Orders: All customers outside the Continental US, requires the core exchange prior to the shipment of exchange goods. Please refer to the International Sales page for additional information, or email intl-sales@SBT.com

If you have cores to sell SBT, you may contact us for a quote and shipping arrangements at 727-443-0373 M-F 8-5 EST or e-mail us at corepurchase@SBT.com anytime.

4 Strokes

• PDF for Sea-Doo/Yamaha 4-Strokes - Sea-Doo/Yamaha Exchange Guide
• PDF for the Yamaha 1050 TR1  -  Yamaha TR1 Guide
• PDF for 1.8L Yamaha Exchange Guide. - Yamaha 1.8L Removal Guide
• PDF for Kawasaki 4 Stroke Core - Kawasaki 4 Stroke Removal Guide 
• PDF for 4 Stroke Cylinder Head Exchange Guide. - 4 Stroke Cylinder Exchange Guide

2 Strokes

Sea-Doo

587, 657 and 720 -- Core should include crank, case, rotary shaft, 2 cylinders, head, head cover, oil fittings and all bolts holding the block together. Customer should remove temperature sensor on head cover, bypass fitting on head cover, all electronics, magneto flywheel, PTO flywheel, engine mounting plate, rotary valve, intake manifold and carburetors.

787, 951 -- Same as above but core should also include RAVE valve assembly. Customer should keep the black and red cap, spring and clip on the RAVE valve. The remainder of the RAVE valve goes back to SBT as it is included on our engine. SBT's engine also includes countershaft and should be left in the case as part of core.

RFI -- Also send in the case cooling cover on the bottom of the case, but remove the fittings.

951 DI -- Make sure you leave the air cylinder intact and please remove the bottom of the case cooler.

Yamaha

Yamaha cores should include the cases, crankshaft, cylinder block, head (head cover on 1100 and 1200) and all bolts holding the block, cylinders and head together. The electronics, magneto flywheel, PTO flywheel, intake manifold and exhaust manifold should be removed from the core. The engine saddles (brackets) on the 1100 and 1200 are not included with the motor. The PTO should also be removed from the core it is not included on our engine.

800, 1200pv, 1300pv -- Same as above please also send the complete power valve assemblies including the covers, linkages, cam and the pulley. Disconnect the cable, remove the bracket and retain these items to reinstall on your new engine. For the Cylinder exchange we would just need the bare cylinders, retain all of the PV components to reinstall on the reman cylinders.

Kawasaki

Kawasaki cores should include case, crank, cylinder block and head. The electronics, magneto flywheel, PTO flywheel, intake manifold and exhaust manifold should be removed from the core. Core does not include intake, exhaust and PTO coupler shroud studs so please take them off your core (if you leave them on they tend to bend in shipping and it's difficult to keep them from punching holes in the box). SBT's engine also does not include PTO coupler and it should be removed from core.

1200 -- IN ADDITION TO THE ABOVE, we also need the cylinder head braces, the spark plug ground terminal on the end of the head and the top brass water fittings. We also need the black cap covering the rear gear. Inspect you front flywheel bushing, and if it's worn, replace it. We now have them available for sale. Customer should also remove the water rail studs.

New Parts

All SBT engines have new Standard or 1.0mm oversize SBT pistons, rings, bearings, SBT connecting rods, seals, and gaskets. SBT only buys its parts from reputable suppliers.

Testing

All SBT engines undergo a four point testing program that includes compression, case and water side pressure retention, and deck height clearance. Engines must meet OEM specifications for all four tests.

Additional Charges

SBT's only additional charge for an engine is for broken aluminum on your core (Welding or Replacement). This normally occurs when an engine throws a rod through the case. The additional charge is dependent on the size and location of the crack or hole. The core should be inspected for such damage before it is shipped to SBT. Click here for welding charges.

2026 Replacement Charges

 

Engines, 2-stroke crankshafts, 4-stroke cylinder heads, cylinder kits, rotary valve covers, counterbalance shafts are only sold on exchange.

Engine includes cases, crank, cylinders, head assemblies, power valves and all new pistons, rings, rods, bearings, seals and gaskets.

Crankshafts are trued and welded, and include new rods, bearings, wrist pin bearings and inner seals.

4-stroke crankshafts and camshafts are sold new

Cylinder exchange kits include painted cylinders, pistons, gapped rings, wrist pins, c-clips, head gaskets, base gaskets, exhaust gaskets and intake gaskets. Wrist pin bearings are included upon request.

Top-end kits include pistons, rings base gaskets, head gaskets, wrist pins and c-clips. Wrist pin bearings are included upon request.

Piston and ring sets include pistons, rings, wrist pins and c-clips.

Installation kits include all the gaskets required to swap an engine according to our guidelines.

Complete gasket kits include all head gaskets, base gaskets, crank seals, exhaust and intake gaskets.

R.A.V.E. and power valves are sold in the stock size only and may need to be recut to application.

R.A.V.E. and power valve kits include the housing gasket/o-ring/seals, shaft o-rings and bellows.

Carburetor rebuild kits include replacement diaphragms, check valves springs, o-rings, fuel filters and gaskets.

Jet Pump rebuild kits include the jet pump bearings, oil seals, o-rings and thrust bearing and washer where applicable.